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VALUES AND BEHAVIORS
Excellence in healthcare comes from within.
At LRMC, we provide the best healthcare possible. We achieve this through having a foundation of solid values and expected behaviors that each one of our team members believe in. It’s the heart of LRMC’s care.
VALUES AND EXPECTED BEHAVIORS
CARE "I thoughtfully serve the needs of others."
  • I provide for the physical, emotional, and spiritual needs of my patients and their families.
  • I lend a helping hand.
  • I actively listen.
  • I seek and value different ideas.
STEWARDSHIP "I effectively use resources to best serve the health care needs of the community."
  • I take care of hospital property and equipment.
  • I use my time, talents, and supplies wisely.
  • I am an ambassador of LRMC in and out of work.
  • I volunteer to serve others and the community.
INTEGRITY "I am sincere in doing the right thing."
  • I am honest.
  • I am fair.
  • I am forgiving.
  • I am trusting.
QUALITY "I pursue the highest standards of care and safety."
  • I do my job better every day.
  • I change to improve quality and service.
  • I keep everyone safe.
  • I exceed the expectations of my patients and customers.
ACCOUNTABILITY "I have unwavering commitment to performance and am responsible for my actions."
  • I know and do what is expected.
  • I ask for what I need.
  • I work well with and think of others before I act.
  • I balance my life in and out of work.
COURTESY "I am kind and polite in all interactions."
  • I always introduce myself.
  • I say "please" and "thank you."
  • I use respectful language and communication.
  • I treat others with dignity and respect.