Frequently Asked Questions

We've put together our most frequently asked questions to help keep you informed about our job process. Because of the high volume of applications we receive, we aren't always able to contact everyone personally.

How will I know you received my online application?
Applicants receive an automated confirmation of receipt. You will also receive additional correspondence from us regarding the status of your application by email. Be sure to check your junk mail/spam folder, as some email systems may block our messages.

When will it be reviewed? When will I hear from you?
We make every effort to review all applications within two days after we receive them. For positions that bring in a higher volume of applications, such as entry-level or clerical, we are committed to reviewing them within one week of receipt. If you are among those candidates selected for an interview, you'll hear from us shortly, either by phone, email or both. Our response may be delayed if the position for which you applied has been filled but you are still under consideration for other possible positions.

How can I check the status of my application?
You can check the status of your application online. Just login to your account and then select "history." You'll be able to see which positions you've applied for and the status of each application.

How long will my application remain active?
Six months from the date you submit your application.

Will you automatically consider me for positions other than the one that I applied for?
If your qualifications appear to be a match for another open position, we'll make every effort to give your application consideration. However, to make sure that you are considered for all positions in which you are interested, you should submit an application for each position. For example, if you're interested in both the Food Service Worker position and the Environmental Services Aide position you should submit an application for both. However, if you are interested in Food Service Worker and there are several of those positions posted, you need not file a separate application for each opening.

If I previously completed an online application and want to apply again, do I have to complete another?
No. You can access your completed application and update it to apply again.

I have a current resumé. How should I submit it?
There are several ways to include your resume. You can upload your document and use our resume parsing feature which makes completing the application easy. Additionally, you can cut-and-paste your resume into your application. Lastly, you can upload it as an attachment to your application.

What if I don't see a position I'm interested in posted online?
We only accept applications for currently posted positions. The job postings on our website are updated twice weekly, so please check back often.

What if I forget my ID and password?
Please write it down when you submit your application and keep it in a safe place. If you are unable to remember it, call Human Resources at 863.687.1205 and our representative will assist you.


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